Terms and Conditions

Man and Van Edgware Terms and Conditions

These Terms and Conditions set out the basis on which Man and Van Edgware provides removal, transport, delivery, and related services within the United Kingdom. By making a booking, confirming a quotation, or allowing our team to commence work, you agree to be bound by these Terms and Conditions.

1. Definitions

In these Terms and Conditions, the following definitions apply:

1.1 Client means the individual or business making a booking for services.

1.2 Company means Man and Van Edgware, the provider of the services.

1.3 Services means any removal, transport, delivery, loading, unloading, packing, or related service offered by the Company.

1.4 Booking means a confirmed request by the Client for the Company to provide services at an agreed time and date.

1.5 Goods means any items, belongings, furniture, equipment, or materials that the Company agrees to transport or handle.

1.6 Working Day means any day other than Saturday, Sunday, or public holidays in England and Wales.

2. Scope of Services

2.1 The Company provides man and van services, including collection, transport, and delivery of Goods, house and office moves, single-item and multi-item collections, and related loading and unloading.

2.2 The precise scope of services for each Booking will be as agreed between the Client and the Company at the time of quotation or confirmation, and may include specific vehicle sizes, manpower levels, and time estimates.

2.3 The Company reserves the right to refuse to carry any Goods that are illegal, unsafe, or unsuitable for transport, including but not limited to hazardous materials, flammable substances, illegal items, and items which may cause damage to the vehicle or other Goods.

3. Booking Process

3.1 Bookings may be made by the Client through the Company’s accepted communication channels as advertised by the Company.

3.2 When making a Booking, the Client must provide accurate and complete information, including collection and delivery addresses, access details, parking requirements, details of the Goods, and any special handling requirements.

3.3 The Company will issue a quotation based on the information supplied by the Client. Quotations are estimates only unless expressly stated to be a fixed price. The final charge may vary if the actual work differs from that described at the time of Booking.

3.4 A Booking is only confirmed once the Company has accepted it and, where required, the Client has paid any requested deposit. The Company reserves the right to decline any Booking at its discretion.

3.5 The Client is responsible for obtaining any required permits or permissions for parking, loading, or unloading at the collection or delivery locations, unless otherwise agreed in writing.

4. Access and Parking

4.1 The Client must ensure suitable access for the Company’s vehicle at both collection and delivery locations, including sufficient parking space and safe access to the property.

4.2 Any fines, penalties, or additional charges arising from inadequate parking arrangements, including parking tickets or delays caused by lack of access, may be added to the Client’s final bill.

4.3 If the Company is unable to complete the Services due to poor access, unsafe conditions, or lack of parking, the Company may treat the Booking as cancelled by the Client and charge a cancellation fee in accordance with these Terms and Conditions.

5. Client Responsibilities

5.1 The Client is responsible for:

a. Packing and securing Goods properly, unless the Company has expressly agreed to provide packing services.

b. Ensuring that all Goods are ready for collection at the agreed time.

c. Disconnecting and preparing appliances, dismantling furniture where necessary, and protecting fragile items, unless otherwise agreed.

d. Ensuring that no prohibited or hazardous items are included in the Goods.

5.2 The Client must be present, or ensure that an authorised representative is present, at both collection and delivery addresses to supervise the move, give instructions, and sign any documentation.

5.3 The Company is not responsible for any loss, damage, or delay arising from the Client’s failure to comply with these responsibilities.

6. Payments and Charges

6.1 Charges for Services may be based on hourly rates, fixed prices, distance, volume, or a combination of these, as specified in the quotation or Booking confirmation.

6.2 The Company may require a deposit at the time of Booking. Any deposit payable will be communicated to the Client in advance.

6.3 Unless otherwise agreed, payment of the balance is due immediately upon completion of the Services on the day of the move. The Company reserves the right to withhold Goods in the vehicle or at delivery until full payment has been received.

6.4 The Company accepts the payment methods it specifies from time to time. The Client must ensure that sufficient funds are available.

6.5 If payment is not made when due, the Company may charge interest on overdue amounts at the statutory rate and may take steps to recover the debt, including legal action where necessary.

6.6 Any additional work requested on the day of the move, or any delays outside the Company’s control, may result in extra charges, which will be explained to the Client where reasonably possible.

7. Changes and Cancellations

7.1 If the Client wishes to change the date, time, or details of the Booking, they must contact the Company as soon as possible. Changes are subject to availability and may result in revised charges.

7.2 The Client may cancel a Booking by giving notice to the Company. The following cancellation charges may apply:

a. More than 48 hours before the scheduled start time: no cancellation fee, and any deposit may be refunded at the Company’s discretion.

b. Between 24 and 48 hours before the scheduled start time: up to 50 percent of the estimated total cost.

c. Less than 24 hours before the scheduled start time or on the day of the move: up to 100 percent of the estimated total cost.

7.3 If the Company must cancel or reschedule due to unforeseen circumstances such as vehicle breakdown, staff illness, extreme weather, or other events beyond its reasonable control, the Company will notify the Client as soon as practicable and offer an alternative date or time. The Company shall not be liable for any indirect loss or consequential damages arising from such cancellation or rescheduling.

8. Liability for Loss or Damage

8.1 The Company will take reasonable care in handling and transporting the Client’s Goods. However, the Client acknowledges that some risk of loss or damage is inherent in removal and transport services.

8.2 The Company’s liability for loss of or damage to Goods, whether arising from negligence, breach of contract, or otherwise, shall be limited to a reasonable amount per item or per consignment, as may be specified by the Company. If no specific amount is stated, liability shall be limited to a reasonable market value, subject to an overall cap.

8.3 The Company shall not be liable for:

a. Any loss or damage arising from the Client’s failure to pack Goods adequately or to secure fragile items.

b. Loss of or damage to any jewellery, watches, precious metals, stones, money, important documents, or items of special value, unless previously declared and specifically agreed in writing.

c. Loss or damage caused by wear and tear, inherent defects, or pre-existing damage.

d. Loss or damage resulting from war, terrorism, natural disasters, or events outside the Company’s reasonable control.

8.4 The Client must inspect the Goods upon completion of the Services and notify the Company of any apparent loss or damage as soon as reasonably practicable, and in any event within 48 hours of completion. Failure to do so may affect the ability to investigate and resolve any claim.

8.5 Nothing in these Terms and Conditions shall limit or exclude the Company’s liability for death or personal injury caused by the Company’s negligence, or for any other liability that cannot be limited or excluded by law.

9. Excluded Items

9.1 The Company does not accept responsibility for transporting the following without prior written agreement:

a. Hazardous or combustible materials.

b. Illegal items or items obtained unlawfully.

c. Livestock, pets, or other animals.

d. Plants or perishable goods that may deteriorate in transit.

9.2 If such items are included without the Company’s knowledge, the Client shall be responsible for any resulting loss, damage, or legal consequences, and may be charged for any associated costs.

10. Waste and Disposal Regulations

10.1 The Company operates in accordance with applicable UK waste regulations. The Company is not a general rubbish clearance service and will not remove or dispose of waste unless this has been specifically agreed as part of the Services.

10.2 Where clearance or disposal services are agreed, the Company will only transport and dispose of items at authorised facilities, in line with applicable regulations.

10.3 The Client must not request or require the Company to dispose of waste illegally, including fly-tipping or leaving items in unauthorised locations. The Company reserves the right to refuse any such request.

10.4 Any fines, penalties, or costs arising from the Client’s request to dispose of items in breach of waste regulations, or from the Client’s failure to disclose the nature of items, may be charged to the Client.

11. Delays and Events Beyond Control

11.1 The Company will use reasonable efforts to meet agreed dates and times, but cannot be held responsible for delays caused by traffic conditions, road closures, accidents, extreme weather, or other circumstances beyond its reasonable control.

11.2 In such cases, the Company will keep the Client informed where reasonably possible and take reasonable steps to minimise any disruption. The Company shall not be liable for indirect or consequential losses arising from delays.

12. Insurance

12.1 The Company maintains insurance cover appropriate to its business activities. Details of relevant cover can be provided on request.

12.2 The Client is encouraged to arrange additional insurance for high-value or fragile items if necessary, particularly where additional protection beyond the Company’s standard liability limits is required.

13. Complaints

13.1 If the Client is dissatisfied with any aspect of the Services, they should raise the issue with the Company as soon as possible so that the matter can be investigated and, where appropriate, resolved.

13.2 The Company will handle complaints fairly and aim to provide a response within a reasonable period of time. The Client may be asked to provide supporting information or evidence.

14. Data Protection and Privacy

14.1 The Company will collect and use personal information about the Client for the purposes of managing Bookings, delivering Services, processing payments, and communicating about the Services.

14.2 The Company will take reasonable steps to keep personal data secure and will not share it with third parties except where necessary to perform the Services, comply with legal obligations, or with the Client’s consent.

15. Governing Law and Jurisdiction

15.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the Services, shall be governed by and construed in accordance with the laws of England and Wales.

15.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the Services.

16. General Provisions

16.1 If any provision of these Terms and Conditions is found by a court or other competent authority to be invalid or unenforceable, that provision shall be deemed deleted, but this shall not affect the validity and enforceability of the remaining provisions.

16.2 No failure or delay by the Company in exercising any right or remedy under these Terms and Conditions shall operate as a waiver of that or any other right or remedy.

16.3 These Terms and Conditions constitute the entire agreement between the Client and the Company in relation to the Services and supersede any prior discussions, correspondence, or understandings.

16.4 The Client may not assign or transfer any of their rights or obligations under these Terms and Conditions without the prior written consent of the Company.

16.5 The Company may update or amend these Terms and Conditions from time to time. The version in force at the time of the Booking will apply to that Booking.



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You won’t be able to find a top quality Man and Van Edgware service at our low prices anywhere else!

In this highly competitive industry, there’s a reason our competition trails behind us, because when you experience our range of services, every other man and van Edgware company will pail into insignificance. Sure there are many companies that will be able to offer the run-of-the-mill removal services, but our services stand out, mainly because we offer the best, lowest price quotes in the industry but still adhere to our company principle of providing our customers with a first class, comprehensive service. Call us today to get an instant quote.

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Edgware Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 7 Spring Villa Park
Postal code: HA8 7TA
City: London
Country: United Kingdom

Latitude: 51.6085600 Longitude: -0.2772800
E-mail:
[email protected]

Web:
Description: Are you in need of reliable man and van services in Edgware, NW7 at affordable price? Give us a ring and we will be glad to help you!
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